To get started, head to Google and input the term “Snapchat support”, and tap on the top results on the search engine results page.īetter still, you can access the portal directly by visiting this link. The recommended spot to first explore if you need to engage with Snapchat is the Snapchat Support portal.

So, how can you get in touch with Snapchat? There are many ways to contact the Snapchat Support team:īelow are the ways to get contact Snapchat support directly. Let’s analyse these three strategies in detail. So sending them a tweet publicly is a great way to get them to respond to you. Snapchat has an active Twitter account that strives to build relationships and interact with its user base. The third strategy is reaching out to Snapchat via Twitter.

This is easily done when you are logged in, implying that this method isn’t feasible if you have no access to your account. This will enable you to send messages to Snapchat immediately.Īnother strategy is by using the app to flag an issue or file a report. However, if you are unable to see any answers related to the issue you are having, you can use the “Contact us” option.

There are myriad topics that cut across every part of Snapchat, from “Stories” to “Privacy” to “Snapstreaks”. You can also have access to the most frequently asked questions via the Snapchat support portal.Įnsure you input any questions you have through the search bar. The best strategy for getting in touch with Snapchat is via the official Snapchat Support portal, sending a tweet to the “Snapchat Support” Twitter account or flagging the issue on the app. 5 Conclusion What is the Best Way to Contact Snapchat Support?

Snapchat support website